Shipping policy
Maternity Cafe currently ships orders within the United States only.
Processing Time
Orders are processed within 0–1 business days (Monday to Friday) after payment confirmation. Orders are not processed on weekends or federal holidays.
Delivery Time
Once shipped, delivery typically takes 3–4 business days (Monday to Sunday) depending on the destination and carrier service.
Total Estimated Delivery Time
The total estimated delivery time is 3–5 business days, which includes processing and transit time.
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Shipping Costs
We offer free standard shipping on all orders within the United States. Any applicable charges for optional services, if selected at checkout, will be displayed before completing your purchase.
Shipping Carriers
Orders are shipped using major U.S. carriers such as UPS, USPS, or FedEx, depending on the product and delivery location.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information. You may use the tracking number provided to monitor delivery progress through the carrier’s website.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, delivery delays or additional charges may apply.
Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery window, please contact us for assistance. If tracking shows the package as delivered to the address provided at checkout and the carrier confirms delivery, including proof of delivery where available, Maternity Cafe is not responsible for packages that are lost or stolen after delivery. We recommend contacting the shipping carrier directly to file a claim and notifying us so we can assist with reviewing the shipment details.
Contact Information
Maternity Cafe
Email: info@maternitycafe.com
Phone: (339) 218-8450
Customer Support Hours
Monday – Friday: 8:30 AM – 5:00 PM (PST)
Weekends: 9:30 AM – 6:00 PM (PST)
We respond to customer inquiries within 24 hours on business days.